ControliQ – Decision Intelligence for Service Operations

ActiveOps plc

ControliQ – Decision Intelligence for Service Operations

ActiveOps plc

Predictive and prescriptive AI-driven analytics that identifies hidden capacity and utilization

Large, complex service operations work tirelessly to respond to customers, meet SLAs and regulatory requirements while trying to reduce costs and improve performance. This is easier said than done. Many are struggling with the drudgery of data and drowning in dashboards – making real-time decision-making a pipedream.

Our blend of AI and human intelligence delivers the most complete and useful set of diagnostic, predictive and prescriptive insights to help service operations in Banking, Insurance and Healthcare to make better decisions, faster.

No more firefighting. No more guessing. ControliQ releases hidden capacity and optimizes all your people and skills, so you can plan better and do more with what you have.

More capacity
Release the hidden capacity within your teams and transform the way you manage and share time and skills.

More control
Real-time data and intra-day decision-making – become adaptive, agile and in control every minute of the day.

More visibility
Our operations data model is built for you and provides one source of truth for all your decisions.

More accuracy
AI improves decision accuracy. No more wasting time compiling reports or making decisions on the fly.

With Decision Intelligence, our customers deliver MORE - release 20%+ capacity within the first 12 months and boost productivity by 20%+ leading to MORE business impact. In fact, customer turnaround times are improved substantially, costs are reduced, SLAs are met, and employees are happier and more engaged.

To learn more about ControliQ, chat about pricing or receive a demo, please contact Rowina Halford, Global Head of Partnerships at ActiveOps (