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CognoChatbot by Exotel

ALLINCALL RESEARCH AND SOLUTIONS PRIVATE LIMITED

CognoChatbot by Exotel

ALLINCALL RESEARCH AND SOLUTIONS PRIVATE LIMITED

A truly Omnichannel Chatbot experience for your customers by Exotel

Cogno AI is an artificial intelligence (AI) company that specializes in developing advanced solutions and technologies to enhance various industries and sectors. We leverages cutting-edge machine learning and natural language processing techniques to provide intelligent and automated solutions. Our primary focus is to assist businesses and organizations in automating processes, analyzing data, and making informed decisions. Cogno AI offers a range of products and services tailored to specific industry requirements around customer engagement tools. These include marketing solution like Campaign, AI powered Chatbot, Agent assistant with LiveChat and Cobrowsing. One notable aspect of Cogno AI is its commitment to customization and collaboration. The company works closely with clients to understand their unique needs and tailors their solutions accordingly. This ensures that the offerings provided by Cogno AI align with the specific requirements and goals of each customer.

Key Features:
  • A truly Omnichannel Chatbot experience for your customers. Customers can chat through any digital touchpoint - Web, WhatsApp, Telegram, Messenger, and many more! Let customers contact you using their favorite messaging platforms.
  • Cogno Chatbot supports over 100+ languages. Create chatbots for a specific region or the whole world, Cogno Chatbot takes care of the languages in which your customers converse and responds them in their own language!
  • We have features like Single Sign On, Quick and Easy Integration, Secure and Scalable, Role Based Access Control, Flow builder, Create bot with excel, Audit Logs, Advanced Reports and Analytics along with ChatGPT functionality to learn from pdf and answer queries on Web channel.
  • You can integrate third party backend API and create flows into Chatbot to answer specific queries of customer using your backend data. Understand the emotions of your customers through our advanced Sentiment Analysis system. Know whether your customers are happy, ecstatic, or they need something more. Through our Sentiment Analysis, understand what your customers feel, better!
  • We are ISO 27001:2013 and PCI-DSS certified organization along with RBI data localization report as well.
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