https://store-images.s-microsoft.com/image/apps.44880.cc243156-b55b-4556-84b3-bd8071c38b85.61361113-6acd-407c-b4f6-ce30d47b037b.4ce0d125-c8c9-46f6-91ad-0f6e95ed14cf

IT_Support_Ticketing_System

Sahara Watira for Digital Transformation

IT_Support_Ticketing_System

Sahara Watira for Digital Transformation

IT Support Ticketing Chatbot

Transform the way your ticketing system works to enhance your ticket resolution experience.
The TicktingBot solution is an Internal Process Intelligent Automation Solution built in Azure bot inside into Microsoft Teams. Our Solutions helps you accomplish everything you need to do to resolve the day-to-day IT tickets faster than ever., its a bot inside Microsoft Teams that is ready to support you and solve your It tickets issues, and incident.

All the employees need to do is to open Microsoft Teams, and run the app and the bot will start to figure out what is the issue and find you a way to get you a solution or connect you with proper resource in IT to solve it for you.

Its centrally manage all your IT and non-IT assets right from your help desk software, Extend the scope of your help desk software with contextual integrations and Relieve your help desk team of repetitive processes by automating them.

The busines values as below
  • Ensure high availability of your services
  • Increase help desk adoption rates
  • Boost your help desk team's productivity
  • Build the help desk that your business demands



https://store-images.s-microsoft.com/image/apps.1177.cc243156-b55b-4556-84b3-bd8071c38b85.61361113-6acd-407c-b4f6-ce30d47b037b.27a0545b-9ab9-458d-8dd0-4ed996e7e8d4
https://store-images.s-microsoft.com/image/apps.1177.cc243156-b55b-4556-84b3-bd8071c38b85.61361113-6acd-407c-b4f6-ce30d47b037b.27a0545b-9ab9-458d-8dd0-4ed996e7e8d4
https://store-images.s-microsoft.com/image/apps.61018.cc243156-b55b-4556-84b3-bd8071c38b85.61361113-6acd-407c-b4f6-ce30d47b037b.a0dd208a-0c7d-4f4f-9c15-d3e2fccb039c
https://store-images.s-microsoft.com/image/apps.14972.cc243156-b55b-4556-84b3-bd8071c38b85.61361113-6acd-407c-b4f6-ce30d47b037b.59746ce1-01ce-46f4-84bd-616879dcdeb0