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SysTrack Cloud Edition

Lakeside Software Inc.

SysTrack Cloud Edition

Lakeside Software Inc.

Monitor, optimize, and automate your IT environment to improve user experience and lower IT costs

SysTrack is a digital experience monitoring solution that collects and analyzes performance and usage data on every endpoint in your environment. This information helps organizations understand the quality of end-user experience their devices and applications are providing. With these insights and SysTrack's intelligent issue detection and self-healing capabilities, IT can have a powerful effect on employee productivity within the digital workplace.

How does SysTrack work?

The SysTrack agent is easy to deploy, lightweight, and highly scalable. It collects over 10,000 data points on each endpoint every 15 seconds, providing detailed information on real-time and historical performance and usage. This data is used to calculate SysTrack's end-user experience score, which serves as a high-level KPI to identify areas for improvement and track the success of IT actions. Out-of-the box dashboards make it simple for IT to find relevant information at the right level, whether an individual system, group of systems, or overall environment.

How can you use SysTrack?

IT departments across numerous industries use SysTrack to:

  • Better understand users' needs and assign personas
  • Rationalize hardware and software
  • Optimize licensing (e.g. Office 365)
  • Intelligently assess and plan migrations (e.g. Windows Virtual Desktop)
  • Continuously monitor the health of the environment
  • Monitor and manage Windows/OS updates
  • Proactively address IT support problems
  • Reduce help desk tickets and time-to-resolution
  • Accelerate root cause analysis
  • And more!
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