Support and Monitoring
All HOSSTED products come with top-tier support and monitoring, backed by our deep involvement in the open source community.
Our support service includes:
- 24x7 uptime monitoring
- Ticket support
- Notifications for security and other updates
- Access to educational support content library
- OS Update Notifications
- Response timeNext business day
This image is Opensearch 1.0.0 the latest version.
OpenSearch is an open source search and analytics engine derived from Elasticsearch 7.10.2, and is currently in an alpha state. While we're still in the process of getting set up, we are excited to build the best distributed search engine on the planet with you.
OpenSearch consists of a search engine daemon, OpenSearch, and a visualization and user interface, OpenSearch Dashboards. OpenSearch enables people to easily ingest, secure, search, aggregate, view, and analyze data. These capabilities are popular for use cases such as application search, log analytics, and more. With OpenSearch people benefit from having an open source product they can use, modify, extend, monetize, and resell how they want. At the same time, OpenSearch will continue to provide a secure, high-quality search and analytics suite with a rich roadmap of new and innovative functionality.
Our support service means we will provide remote assistance (via telephone or online communication) in response to requests pertaining to the following:
Basic, short duration installation, usage, and configuration questions.
Issue diagnosis: isolating cause/s of issue/s (for example, assistance interpreting traces and dumps for installation and code-related problems)
For known defects, available corrective service information and a method to obtain available program patches from the Open-Source supplier.
For additional support and devops services please contact us at HOSSTED