ANS will provide a low-touch Microsoft Azure managed service giving you access to overnight break/fix support
We’re bringing something new to the world of Managed Service Providers with our Microsoft Azure co-managed cloud service, specifically designed for organisations with lower consumption, whilst still offering all the platform visibility and monitoring your team needs. Unlike other Microsoft Partners, we’ll proactively work with you to manage and optimise your Microsoft Azure cloud environment together, helping you to drive improvements and achieve continuous optimisation.
ANS' Base package is ideal for Microsoft Azure customers who want a relatively low touch managed service at a lower price point. It is designed to provide industries such as ISVs with the ability to gain access to overnight break/fix style support, while ensuring response to specific incidents via Runbooks is tackled accordingly. As part of this service, you will receive: • Runbooks (setup fee per runbook) • A dedicated Account Manager • ANS GLASS portal access • 24X7X365 technical support P1 • Business hours technical support <P1 • 24X7X365 monitoring • 24X7X365 runbook alert response