The best bots are aligned with your company’s brand, deployed on the right channels, and feel natural and comfortable for users.
Powered by AI and NLP, Attadale builds Azure Bots with rich features and more conversational interactions. This improves customer satisfaction and retention – which increases how many interactions can be handled without involving a rep and saves money.
Azure bots run on multiple platforms, including telephony, SMS, and online chat. Users can switch between channels or transfer to a live agent.
Many companies are inexperienced deploying the most powerful AI and NLP features. Attadale’s experienced team of data scientists and engineers can create an AI ecosystem to get you started. These up-front investments pay off through staff productivity, reusable frameworks, and improved customer experience.
Initial timeline is 8 weeks, but may vary from as few as 4 weeks, or 12+ weeks, based on the complexity of the bot dialogs and the integrations with source data.
Struggling with your broader ecosystem or additional AI features? We can help there too.