AZURE ACTIVE DIRECTORY Overview

Azure Active Directory is a cloud service that provides Identity as a Service (IDaaS), authentication, authorization, and identity management functions for the company's cloud and enterprise systems.

IT PARTNER RESPONSIBILITIES:

1. Perform a gap analysis of an existing on-premises AD environment and determine the necessity of additional Microsoft 365/Azure licenses
2. Prepare the existing On-Prem Active Directory and Azure AD for the migration
3. Configure Azure AD policy
4. Plan the transition from using GPO to Intune. (Not all GPO capabilities are currently supported by Intune. A review of computer management practices and additional work may be required.)
5. Configure user profiles and devices
6. Perform a pilot migration from on-premises AD to Azure AD for a small group of users. Gather feedback and do required troubleshooting. Prepare documentation for users, as needed.
7. Migrate all the users from on-premises AD to Azure AD
8. Assist with reconfiguring end-user devices
9. On-Prem domain controller demotion
10. Prepare a detailed report of all support activities and time spent
11. Project closure and acceptance

CLIENT RESPONSIBILITIES:

1. Coordinate Client resources and staff schedules
2. Provide a dedicated point of contact responsible for working with IT Partner
3. Coordinate any outside vendor resources and schedules
4. Configure all network equipment, such as load balancers, routers, firewalls, and switches
5. Review and approve engagement deliverables in a timely manner
6. Request and approve all change management tickets (if applicable) in the Client environment
7. Make sure all users have proper licenses assigned in Microsoft 365 tenant
8. Provide access to physical and virtual servers, as needed
9. Provide necessary remote and/or physical access to facility and systems needed in order to complete the work
10. Provide virtual or physical servers necessary to achieve the project goals
11. Perform changes to internal and external DNS as required
12. All the necessary Microsoft 365 and/or Azure subscriptions must be purchased before user migration can be started
13. Resolution of basic tickets, which may be resolved by following end-user adoption instructions provided by Microsoft

ADDITIONAL COST ITEMS NOT PROVIDED BY THIS PROJECT:

1. Support for any workstations with OS other than Microsoft Windows
2. Windows 7/8.1 devices must be upgraded to Windows 10
3. Firmware or operating system installation on servers, desktops, network hardware, or mobile devices
4. Support for third-party business applications
5. Training of end-user teams
6. Additional purchase of items not specifically mentioned in the scope of work (SOW)
7. When connected to Azure AD, a new user profile will be created on the PC. Data transfer from current user profiles -- My Documents, Desktop, Favorites, etc. to OneDrive for Business or SharePoint Online. (Optional add-on to this project, if desired.)

Downtime status: users need to restart their PCs and log on to the newly created accounts. Profile settings and documents are not migrated.

PREREQUISITES:

1. Azure subscription
2. Microsoft 365 Business subscription
3. Microsoft Windows 10 Pro at all workstations
4. Your organization does not use On-Prem file storage, such as Windows Server, NAS, or others. These documents must be transferred to SharePoint Online.
5. Check all business applications; they should not use Active Directory authentication
6. If your organization uses On-Prem Microsoft Exchange, it must be transferred to Microsoft Exchange Online

PLAN:

The plan may vary depending on your needs.

1. Kickoff meeting
2. Analysis of the existing infrastructure
3. Preparation of the architecture and migration plan
4. Azure AD setup

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