27Global Managed Workload Services - 12 Month Monitoring and Support

With software and cloud engineering as 27Global’s core business, our proactive approach to Managed Workload Services means issues are found before they impact your business and customers, and workload optimization is a continuous pursuit.

• We put our DevOps philosophy into practice to provide insights into what is happening within your Azure environment.
• We continuously monitor trends that could morph into larger issues, meaning potential disruptions are identified and solved before they even occur.
• With our continuous monitoring for infrastructure improvements, you can rest easy knowing that your application is supported by the optimal infrastructure and cloud-native services.
• Our team will build in automation at the code level and implement service-level monitoring, allowing you to focus on more strategic work that takes your business performance to new levels.

Our specializations include:

• Leveraging Azure services to enable automation, including Infrastructure-as-code & Integrated CICD pipelines
• Containerization for push-button deployments to Azure and environment ephemerality
• Implementing Azure security controls & access management services
• Monitoring & logging tools, system notifications/alerts
• Monitoring dashboards
• Incident response
• KPI & service level objective management & reporting
• Application performance monitoring
• Disaster recovery planning & orchestration

By leveraging 27Global’s Managed Workload Services, you can rest easy knowing your business systems are healthy and your team can focus on the innovation necessary to stay competitive.