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AudioCodes Live Hub for Teams (Self-Service Direct Routing)

AudioCodes

AudioCodes Live Hub for Teams (Self-Service Direct Routing)

AudioCodes

A powerful self-service solution for enabling Microsoft Teams Direct Routing and voice services

Looking for a simple and hassle-free way to set up Microsoft Direct Routing Connectivity with your enterprise voice services?

Look no further than AudioCodes Live Hub for Microsoft Teams!


Microsoft Teams Direct Routing is a service that allows businesses to connect their existing phone lines to Microsoft Teams, enabling employees to make and receive calls directly from the Teams app. With Direct Routing, organizations can use their own preferred telephony providers and phone numbers while leveraging the features and functionality of Teams.

With AudioCodes you now have a self-service option for connecting your organization via Direct Routing in less than an hour. With our solution, you will have access to user-friendly tools that make the initial setup and provisioning simple and straightforward. This offering is available at an attractive price, making it a cost-effective choice for organizations of any size.


AudioCodes Live Hub for Teams is a powerful SaaS service that can help businesses integrate their existing phone systems with Microsoft Teams using Direct Routing, designed to simplify the process of connecting your existing communication systems to Teams, and eliminating the need for complex configuration and integration with your Teams tenant.

Live Hub for Teams offers several unique advantages:
    • Support for Multiple SIP Providers: Live Hub for Teams provides support for multiple SIP providers, making it easy for your organization to connect with a wide range of voice communication providers of your choice.
    • Self-Service Connection Wizard: With Live Hub for Teams, you can easily set up your connection to your SIP provider using a simple connection wizard. This feature allows for quick and easy self-service setup, eliminating the need for complex configuration and expert assistance.
    • Automated Configuration of Your Teams Tenant: Live Hub for Teams automates the process of configuring your Teams tenant to use Microsoft Teams Direct Routing, freeing up your IT team's time and resources for other critical tasks.
    • Advanced Call Routing and Handling Capabilities: Live Hub for Teams provides advanced call routing and handling capabilities, allowing your organization to customize your call flows and routing rules to meet your specific needs.
    • Service Maintenance, Support and Reporting: Our expert team is constantly monitoring the service, performing regular maintenance tasks and will provide you with support if needed. In addition, you can get service reports showing usage details and accounting data.

With AudioCodes Live Hub for Teams, you have the option to go beyond Direct Routing and take advantage of additional capabilities offered by the Live Hub SaaS solution
    • Integration with Voice Bot Frameworks: Live Hub for Teams supports integration with Voice Bot frameworks, making it easy to integrate bots into your communication channels.
    • Connection to Contact Centers: Live Hub for Teams allows your organization to easily connect to Microsoft Dynamics or to a contact center of your choice, streamlining your operations and improving customer service.

Whether you’re a small business or a large enterprise, Live Hub for Teams offers a powerful voice-as-a-service solution that delivers value and efficiency without the need for coding or VoIP expertise. With everything you need to manage your Teams voice communications effectively, including pre-defined SIP provider integrations, you can trust AudioCodes to provide the solutions you need.


Plans start with 50 Teams users and no upfront costs or equipment installation, which means you can get up and running quickly with no hassle.

To begin using Live Hub for Teams, you will need

  • Azure permissions that allow you to subscribe to the Live Hub for Teams offer on Azure Marketplace.
  • Administrative permissions to your Microsoft Teams tenant, which are needed to authorize connecting your tenant to Live Hub for Teams.
  • A SIP trunk and at least one phone number acquired from your preferred service provider. SIP trunk credentials are necessary to establish a connection.


Subscribe today and start using AudioCodes Live Hub to simplify your migration to Teams Phone!

Visit https://www.audiocodes.com/solutions-products/saas/audiocodes-live-hub to learn how Live Hub for Microsoft Teams can benefit your business.

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