Voxo is a SaaS platform that leverages voice technology to analyze and visualize conversations. It transcribes calls into data for analysis, aiding companies in making data-driven decisions. The platform helps in various areas like improving employee training, understanding customer needs, and enhancing customer satisfaction by identifying bottlenecks and ensuring script compliance. Additionally, Voxo’s sentiment analysis tools help in understanding customer sentiment to drive satisfaction and loyalty. The platform’s capabilities result in tangible benefits such as reduced call volumes and customer churn, among others