What is emerie™?

emerie™ is a multi-channel virtual banking assistant that uses Artificial Intelligence (AI) to engage with customers via phone or chat in a conversational way. emerie™ delivers a range of features aimed at improving the customer experience. Customers can quickly access information about their accounts, as well as transfer funds, stop payments, activate cards, etc.

In addition to its account information capabilities, emerie™ features a built-in FAQ. When customers need additional assistance, emerie™ offers easy escalation to live agents via phone or web chat.

emerie™ also includes robust reporting capabilities that give financial institutions insight into use of and feedback on the platform.

Benefits

• Reduced cost

• Improved operational efficiency

• Modern and convenient banking experience for members and customers
  

• Fully customizable interface

How Do I Start?

Contact us today at 1-877-860-0025 or visit us at www.enacomm.net