Meeting Recording: Automated Insights, Transcripts, and Highlights from Spiky.ai

Spiky.ai stands as the go-to solution for hybrid meetings, presenting real-time engagement and sentiment analysis for more than 1000 companies. It provides immediate meeting recaps, offering an automated summary, key discussion points, actionable items, questions, and insightful coaching advice following every Microsoft Teams session.

Analyze your customer calls, interviews, onboarding, and coaching sessions to fuel sales excellence and revenue growth with enhanced AI models.

Use Cases:

• Automated Notetaking and knowledge accumulation with action items, questions, and next steps
• Review the most important meeting highlights under 2 minutes
• Generate follow-up emails, and sync everything back to your CRM
• Create training programs and shorten existing onboarding processes

User Persona:

• SMB sales or revenue leaders
• VP of Accounts, Head of Sales, Head of Enablement, VP of Sales

Features:

• Action Items and Followups - We also have summarization, but we also provide actionable items and to-do detection that makes reviewing calls super easy.
• Meeting-type Aware Feedback - We provide automated feedback for 10+ meeting types. For example, if your meeting were a qualification meeting, you would get coaching around budget, product description, objection analysis, timeline, and business urgency. We are also able to implement custom meeting-type templates on request. So you can have us implement your framework of choice.
• Significant Moment Detection - We provide significant moment detection. As the 2nd half of the conversational puzzle, we identify instances in meetings where significant emotional/sentiment shifts happened.

• Team Visibility - We're built around making sure your managers have full visibility into the different stages of sales. With a homepage interface automatically identifying which reps are getting the next meetings set, doing a good job at qualification/negotiation/persuasion. And automated feedback so reps can self-coach.
• Through CRM integrations - SFDC, HubSpot, Pipedrive, Zoho: We provide the ability to assess the progress of deals and deliver alerts for deals in different statuses using Spiky scores, keeping you updated. Additionally, we offer CRM auto-fill, enabling effortless data synchronization and eliminating the need for manual entry.
  

• Leadership Insights: Analyze and comprehend your team's weekly performance through automated deal insights.