Slalom - Intelligent Products & XaaS

For many Manufacturers, we believe that X-as-a-Service (XaaS) has the potential to revolutionize the way businesses optimize the system-of-systems approach. Our XaaS offering is inspired by the innovative work done by Microsoft to enable “Connected Experiences and Platforms”. XaaS required a shift in the business model for Manufacturers from selling just products to moving into services-based business models. XaaS service also includes Intelligent Products with sensors to bring visibility to product performance. Manufacturers can bundle or focus on building a completely new business model to provide services to their end customers. We work closely with many manufacturers to understand their specific needs and goals, tailoring our approach to the unique challenges and unique value-added opportunities of each business. For instance, imagine a transportation company that offers a complete suite of transportation services, including ridesharing, autonomous taxis, and last-mile delivery, all under one XaaS offering. This would require an approach that directly connects various modes of transportation, such as passenger-owned vehicles and ride-hailing services. By leveraging data from traffic, weather, and municipal infrastructure, this XaaS offering could provide efficient and cost-effective transportation solutions while reducing congestion and pollution.
For instance, we worked with a maritime hardware company that was facing rapid need to change its shipping and transportation practices. The company was ready to change the way ships navigate, develop new intelligent products, and change its business model. By utilizing the Microsoft Azure Stack Edge and deploying it on-vessel, the teams used new ML to develop camera vision technology that identified and classified objects at sea, providing mariners with data-driven decision support, all briefly. This is a prime example of how creating intelligent products and leveraging them through the XaaS model brings not only extraordinary transformations of industry, but meaningful change to your business model. XaaS which could be Product-aaS or Equipment-aaS has the potential to revolutionize the manufacturing industry by offering services as products. By integrating sensors and other data sources, businesses can monitor and optimize performance, detect potential issues, and inform predictive maintenance schedules. Additionally, XaaS enables businesses to manage the services they provide to customers. By leveraging data from customer interactions, manufacturers can gain insights into their customers' needs, preferences, and behaviors, allowing them to tailor their offerings to better meet those needs. This can lead to increased customer satisfaction and loyalty, as well as higher revenue and profitability. By adopting an XaaS approach, businesses can transform their products and services into valuable experiences for their customers that drive growth and success. Our XaaS offering is highly flexible and customizable, designed to optimize systems and reduce costs, improve overall customer experiences, and create new opportunities for businesses to drive these experiences with their customers. Our offering includes integration with industry-leading reference architectures from Microsoft. By utilizing Microsoft Azure and Dynamics 365, we can offer unique, flexible solutions that reduce costs and deliver faster time to value. We also enable our clients to transform traditional customer journeys into immersive digital experiences that reach a wider range of customers. By unlocking the power of the metaverse and integrating disparate data, we can drive more personalized, multi-channel customer experiences that improve communication, sales, and operations . Our service is designed to help manufacturers transition to SaaS by providing a serverless, microservices-based, Azure-powered solution. Our service is broken down into three phases: Business Planning, Product Strategy, and Initial Valuable Launch. Each of these phases is designed to help businesses understand the market, refine their product strategy, and identify the first set of milestones that will allow them to unlock real value for their customers.

Key Objectives

Our service is designed to help you achieve the following objectives:

• Determine if the XaaS delivery model is well-aligned with customer needs and market dynamics
• Assess the cost of the transformation against the size of the realistic market opportunity
• Collect customer data and refine personas
• Discovery and document non-functional requirements
• Build a strategic product roadmap & business model
• Identify the milestone that will be the first viable customer-facing release
• Plan for initial launch support (sales, marketing, business operations, etc)

Contact us today to learn more about how XaaS can revolutionize your business.