Tavant Manufacturing Analytics platform (TMAP) enables OEMs to identify the areas of improvement and cost control within their dealers and suppliers network and internal departments like engineering, quality, and customer service. The platform acts as a single version of truth between internal and external systems like IoT, ERP, CRM, Payroll, Inventory, Accounting, Operations, and many others.

Business Benefits

• Up to 5% cost saving
• Improved supplier recovery
• Improved product quality
• Increased customer satisfaction

Highlights

• KPIs and dashboards based on industry best practices
• Machine learning algorithms for fraud scoring, failure prediction, and reserve analysis
• Social listening for customer sentiment and campaign prediction
• A flexible, component-based licensing model

Features

• Suspect Claim Analytics
  • Suspect Claim Scoring
  • Dealer ranking based on suspect claim score
• Warranty Analytics
  • Warranty Operational Reports
  • Key Warranty Metrics/KPIs
  • Customer Analytics
  • Warranty Payout Analytics
  • Channel Evaluation
  • Aftermarket Portfolio Analysis
  • Compliance Reports
  • Return Analysis
• Quality
  • Predictive/Early Warning
  • Industry Standard Quality Metrics
  • Failure Rate Analysis
  • Social Listening
  • Weibull Analysis
• Reserve Analysis
  • Warranty Reserve Optimization
  • Forecast Reserve
  • Price Warranty Products
• IoT Analytics
  • Optimize Fleet
  • Automate Work Order
  • Optimize Inventory