Click Virtual Office is a remote assistance solution for internal and/or external users to resolve queries and carry out procedures with the support of a video conferencing tool.

With this solution, you can streamline assistance when it comes to handling procedures, inquiries, or providing guidance by reducing the need for in-person assistance in service offices.

Click Virtual Office will enhance your relationship with users through the following features:

• Appointment scheduling, management, and integrated calendar
• Video conferencing with recording capability
• Screen sharing and document exchange
• Multi-conferencing
• Service or topic management

Furthermore, the solution adapts to your business needs, respecting its interoperability, avoiding rigid architectures, and offering a wide variety of integrations and extensions:

• Digital signature
• Live transcription
• Voice call
• Resource planning
• Certified recording
• Integration with Microsoft365
• Chatbot
• Integration with external calendars
• Citizen identification
• Certificates
• CO2 savings calculator