https://galleryapplogos1.azureedge.net/app-logo/purecloud_F8681CEE_215.png

PureCloud Integration for Skype for Business

Genesys

PureCloud Integration for Skype for Business

Genesys

PureCloud is an all-in-one cloud contact center solution. This app lets PureCloud users chat directly with Skype for Business users inside the PureCloud application.

By default, PureCloud Integration for Skype for Business works with Microsoft Entra ID. To get started, sign up for PureCloud Integration for Skype for Business using an account in your instance of Microsoft Entra ID.

* Enterprise Single Sign-On - Microsoft Entra ID supports rich enterprise-class single sign-on with PureCloud Integration for Skype for Business out of the box. Users sign in using their organizational accounts hosted in Active Directory.

* Easy Configuration - Microsoft Entra ID provides a simple step-by-step user interface for connecting PureCloud Integration for Skype for Business to Microsoft Entra ID.