Teneo is an integrated development environment that helps create conversational assistants by extending the capabilities of Microsoft LUIS (Language Understanding) Cognitive Services.
- Teneo Studio, a graphical interface to develop conversational AI solutions.
- Teneo Engine, a run time engine that enriches Machine Learning models with Linguistic rules and knowledge.
- Teneo Data, an analytics platform that allows you to review your customer's conversations and enhance your conversational AI solution.
- Teneo Languages, 86 native language packs that enable you to launch advanced multilingual conversational AI solutions at speed. Languages include Basque, Bosnian,
Bulgarian, Catalan, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English,
Finnish, French, Galician, German, Greek, Hungarian, Icelandic, Indonesian,
Italian, Japanese, Latvian, Lithuanian, Macedonian, Norwegian, Polish,
Portuguese, Romanian, Russian, Serbian, Slovak, Slovene, Spanish, Swedish,
Turkish, Ukrainian, Malay, Indonesian, Afrikaans, Albanian, Amharic, Armenian,
Azerbaijani, Bengali, Estonian, Ewe, Faroese, Frisian, Georgian, Gujarati,
Hindi, Igbo, Irish, Kazakh, Kinyarwanda, Kirundi, Korean, Kyrgyz,
Luxembourgish, Malagasy, Maltese, Marathi, Mongolian, Nepali, Odia, Oromo,
Papiamento, Quechuan, Romansh, Sámi, Sango, Scottish Gaelic, Shona, Sinhala,
Somali, Swahili, Swati, Tigrinya, Tsonga, Tswana, Turkmen, Uzbek, Vietnamese,
Welsh, Yoruba, and more.
Teneo also comes with over 20 channels, front and back-end native connectors available. Connectors include Amazon Alexa, Facebook Messenger, IVR by CSG-IM, IVR by Twilio, SMS by Nexmo, Slack, Telegram, Web Chat, Twitter, WeChat, WhatsApp by Twilio, Blue Prism, Contenful, Amadeus, Freshdesk, HubSpot, Jira, Monday.com, Salesforce,
ServiceNow, UiPath, Zendesk Support and Zoho Desk.