Creating an effective and robust operational model can be challenging for customers when entering the public cloud. Basefarm Platform Operation services addresses this need by offering the needed operational services.
With Platform Operations, Basefarm's operations teams manage cloud infrastructure and mission critical applications around-the-clock so the customer can focus on other business tasks. Basefarm optimizes and secures the solution and helps the Customer in implementing new functionalities and expanding the business to meet future requirements and strategies. Platform Operations can be customized to support both traditional operational models and flexible DevOps models, depending on the Customer’s requirements.
A customer platform operation solution will contain services like Application Operation (e.g. of Azure services), OS Operations; Kubernetes Operations and 24/7 support and service. Platform Operation is built upon Basefarm Frontline Operations.
Key Features and benefits
- Monitoring automatic alerting from predefined measures and runbooks.
- Integrated with Basefarm IT Service Management system.
- Escalation to 3. party
- 24/7 operations and support
- Support for cloud native services, Operating systems and Azure Kubernetes Services