Hybrid IT management platform with Event Management and Automation.
CGI SiteReliability360 (SR360) is a hybrid IT management platform that enables reliability through high-availability deployments across any underlying private or public clouds including Azure, leveraging its computing, storage, analytics, networking, and database services.
SR360 enables cloud mobility by allowing organizations to transfer apps, databases, or entire ecosystems from one cloud provider to another effortlessly. Enterprises can "cloud hunt" for enhanced services while optimizing cloud cost, stability, security, scalability, and availability of cloud and services.
SR360 proactively monitors and analyses application availability, capacity, and performance (ACP), resulting in business improvements. It facilitates seamless integration of DevOps and DevSecOps, plans and manages operational cookbooks, and automates repetitive and monotonous activities to decrease "toil" and boost automation maturity.
SR360 improves service availability by more than 40% through faster automated remediation and efficient use of IT resources and services, which minimizes customer churn and aids business acquisition. SR360 is developed on the best-in-class cloud-native technologies – it is AI-powered, scalable, and offers resilient application and infrastructure computing.
CGI SiteReliability360 offers:
- Hybrid IT operations – The catalog management provides IaaS, PaaS, and SaaS service packages, including a service catalog for tailored VDI and workplace, service provisioning and design.
- IT process automation – Service requests are fulfilled through automated remediation of incident management driven by Standard Operating Procedures (SOPs), authorized patches and fixes, and automated patch management.
- Application lifecycle management (ALM) – The gap among the business, technical, and operations units within the organization are bridged to embrace cloud technology and the digital revolution.
- Hybrid cloud migration – The ALM provides end-to-end assistance with cloud migration, pre-migration assessment, discovery, application or data migration enablement, and insights for cloud performance optimization.