The Cisco Cloud Services Router (CSR) 1000v is a full-featured Cisco IOS XE router, enabling enterprise-class networking services in the Azure cloud. The following are examples of how the CSR is being used to enable enterprise-class hybrid clouds.
Cisco TAC support is included with the BYOL CSR license. For the PAYG CSR, Cisco TAC support is NOT included. Customers that want to have TAC support can purchase a 1 year support contract directly from Cisco or their Cisco Partner. If you don't have a Cisco Partner please refer to our Partner locator web-page to find a partner who can help.