The Crayon’s ‘compliance recording’ service for Microsoft Teams can enable you to capture all communication features available in Teams meetings: from voice calling to chat, video meetings, screen sharing, and IM attachments across all your regulated users. The features selected when the solution is purchased defines what is captured and retention time.

Designed with compliance, IT, audit, and surveillance teams in mind, ‘Compliance Recording’ for Microsoft Teams provides a user-friendly interface and automated features to help:

• Accelerate call search, playback, sampling, and monitoring.
• Make call categorization, data retention, and creation of auditable datasets faster and easier.
• Facilitate investigations, records analysis, and data lifecycle and case management.

Customers can consume the service in two ways and this document explains both options.