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Emtithal

DIYAR UNITED TRAD. & CONT. CO.

Emtithal

DIYAR UNITED TRAD. & CONT. CO.

EMTITHAL is an end-to-end inspection tool on D365, enabling smart planning and real-time insights.

EMTITHAL is an end-to-end inspection management solution built on Dynamics 365 Field Service, delivering smart planning, efficient execution, and real-time insights. It combines the power of Dynamics 365 with custom tools, AI-driven intelligence, and enhancements in a unified platform for a superior inspection experience. Leveraging smart scheduling and automated reporting, EMTITHAL empowers organizations to identify risks early, optimize resource allocation, and accelerate decision-making.

EMTITHAL also features a customer portal hosted on Azure, using App Services, API Management, and Functions to provide seamless integration and self-service—enabling customers to schedule inspections, track progress, access reports in real time, and interact with AI-powered assistants for instant support.


What we offer?

EMTITHAL is a powerful inspection management solution built on Microsoft Dynamics 365 Field Service, designed to streamline the entire inspection lifecycle. It enables organizations to plan inspections, define complex types, and build customizable no-code forms with built-in logic and validations. With intelligent dispatching, the right inspector is assigned based on skills, workload, location, and compliance needs.

In the field, inspectors conduct assessments, capture evidence, collect digital signatures, and trigger automated workflows. Post-inspection, EMTITHAL supports reporting, approvals, action tracking, and re-inspections. Real-time dashboards provide a full view of inspection activities, helping leaders ensure accountability and make informed decisions. It also features a customer portal hosted on Azure, offering clients secure, self-service access to schedule, track, and review inspections, enhancing transparency and engagement.


Why EMTITHAL?

EMTITHAL combines the power and flexibility of Microsoft Dynamics 365 Field Service with specialized customized management capabilities tailored for GCC business cases, delivering a seamless, end-to-end solution tailored to your operational needs. EMTITHAL’s intelligent dispatching, customizable inspection templates, and real-time analytics ensure inspections are conducted efficiently, accurately, and in full compliance with regulations. Its user-friendly mobile tools empower inspectors in the field, while automated workflows and multi-layer approvals streamline decision-making and action tracking. Choosing EMTITHAL means gaining a scalable, integrated platform that enhances visibility, drives accountability, and supports continuous improvement across all your inspection processes.


Key Benefits:

  • Enhanced Operational Efficiency: Automates inspection planning, smartly dispatches inspectors, and streamlines workflows to reduce manual effort and speed up processes.
  • Improved Compliance & Accuracy: Enforces business rules, validations, and multi-layer approvals to ensure inspections meet regulatory and organizational standards.
  • Real-Time Visibility & Insights: Provides dynamic dashboards and analytics for comprehensive monitoring of inspection status, outcomes, and resource utilization.
  • Flexible & Customizable: Supports no-code form building, configurable inspection types, and adaptable workflows tailored to unique business requirements.
  • Seamless Customer Engagement & Integration: The integrated customer portal, allows customers to interact directly with the inspection system—submitting requests, tracking inspection progress, and accessing reports in real time.

Key Features:

  • Customizable Inspection Templates: No-code survey builder with logic, validations, and multiple question types to tailor inspections precisely.
  • Smart Inspector Dispatching: AI-driven assignment based on skills, workload, location, and legal requirements for optimal resource utilization.
  • Integrated Mobile Inspection Tools: Mobile-friendly app for inspectors to complete assessments, capture images, and collect signatures in the field.
  • Automated Workflows & Approvals: Configurable multi-layer approval processes and action tracking to ensure timely resolution and compliance.
  • Real-Time Dashboards & Reporting: Interactive visualizations and customizable reports for comprehensive oversight and data-driven decisions.
  • Customer Portal Integration: An Azure-hosted, secure portal that enables customers to easily submit requests, track inspections in real time, access results, and integrate with other systems—boosting transparency and collaboration.
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