Together with our customers, we design each SAP on Azure environment with infrastructure, platform and application resources, separated into service tiers for production, test and development environments with adequately defined Service Levels. By integrating Windows and Azure Active Directory functions, we enable Identity and Access Management with defined role-based access control. With highly automated controlled processes, we provide a fast and secure deployment of Virtual Machines and Operating Systems in well-orchestrated resource groups with secure network access. We care for the system lifecycle management and version control of Operating System images, ensure timely updates, and patch management. Based on agreed retention periods and service levels, we perform regular backups and restores of servers and applications on defined storage tiers to provide High Availability and Disaster Recovery for our customers’ most critical applications and data. Through a clear network design, we ensure targeted secure and transparently managed connectivity with dedicated resources in our customers’ IT environments. We manage our customers’ security policies, protect the Cloud environment from malware and support performing assessments for audits. With proactive system monitoring and alerting functions, we help to secure SAP on Azure workloads in hybrid-cloud environments. Helping to monitor Azure Consumption, we allow basic cost control. Optional Application Management Services offer a complete Software as a Service by NTT DATA Business Solutions. We Manage Your Cloud.