https://store-images.s-microsoft.com/image/apps.52767.f168dda4-ffd1-457d-8e43-3bb9aa72cb2b.e380de48-de6b-46b3-a9ff-3d4f499d16b5.6c1eb8e1-fc31-4b05-84f4-17706e507a48

Attendant Console for Teams and Skype for Business

MIDA SOLUTIONS

Attendant Console for Teams and Skype for Business

MIDA SOLUTIONS

Maximise your customer satisfaction enabling the most professional service to your call center.

Mida Attendant Console is a 100% web-based solution that allows your operators to give your customers the best service possible, and provides you with real-time smart reporting systems.

KEY FEATURES

  • Easy to implement with 2-minutes quick set-up
  • Support most legacy PBXs, easing migration to Teams
  • Seamless mix of different terminals used by agents (Teams and/or Mida Attendant Console)
  • Available both for Microsoft Teams and Skype for Business
  • Fully integrated with corporate directory and Microsoft Active Directory

In addition to facilitate remote work with 100% web-based attendant console, it also:

  • providesuser-friendly UI for reception operators
  • is certified for visual impaired operators
  • Gives full control from the console with mouse and keyboard shortcuts

Mida Solutions has different solutions to run Microsoft call center, with the freedom for customers to select a standalone solution like Attendant Console or Recorder or even opt for the full Mida Cloud Contact Center (Mida C3). To learn more about those solutions, visit our site midasolutions.com

https://store-images.s-microsoft.com/image/apps.5167.f168dda4-ffd1-457d-8e43-3bb9aa72cb2b.e380de48-de6b-46b3-a9ff-3d4f499d16b5.2ec90522-e3c3-43ac-853d-77cddb6cc017
https://store-images.s-microsoft.com/image/apps.5167.f168dda4-ffd1-457d-8e43-3bb9aa72cb2b.e380de48-de6b-46b3-a9ff-3d4f499d16b5.2ec90522-e3c3-43ac-853d-77cddb6cc017