Mida Attendant Console is a 100% web-based solution that allows your operators to give your customers the best service possible, and provides you with real-time smart reporting systems.

KEY FEATURES

• Easy to implement with 2-minutes quick set-up
• Support most legacy PBXs, easing migration to Teams
• Seamless mix of different terminals used by agents (Teams and/or Mida Attendant Console)
• Available both for Microsoft Teams and Skype for Business
• Fully integrated with corporate directory and Microsoft Active Directory

In addition to facilitate remote work with 100% web-based attendant console, it also:

• providesuser-friendly UI for reception operators
• is certified for visual impaired operators
• Gives full control from the console with mouse and keyboard shortcuts

Mida Solutions has different solutions to run Microsoft call center, with the freedom for customers to select a standalone solution like Attendant Console or Recorder or even opt for the full Mida Cloud Contact Center (Mida C3). To learn more about those solutions, visit our site midasolutions.com