NetkaQuartz Service Desk

NetkaQuartz Service Desk functionality and features are based on ITIL standards, namely the processes of Incident Management, Service Level Management, Problem Management, Knowledge Management and Configuration Management. It will raise your service efficiency and processes to be on par with international standards and is a one-time investment without further costs for future expansions. The software can accommodate an unlimited number of users in terms of Web sessions, Requesters, Call Center staff and Technicians.