Luke delivers powerful claims capabilities built around Shift’s highly accurate AI decision engine.

Fast, efficient claims processing and settlement is the greatest driver of customer satisfaction across all insurance categories.

Today’s policyholders expect easy, intuitive claims submission using their phone or computer. They also want transparent claim status throughout the process and fast settlement and payment of claims.

Luke makes it easy for insurers to offer this functionality and automate more claims with confidence — while defeating automation-related increases in claims fraud.