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SYNQ Frontline Hero

SYNQ

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SYNQ Frontline Hero

SYNQ

Accelerate the digital transformation of operational processes for frontline workers

SYNQ Frontline Hero connects customers and frontline workers digitally, driving accountability and assurance. By digitizing historically analog processes, we help retailers drive revenue, reduce shrink and labour costs, and improve the customer experience.


SYNQ Frontline Hero offers several modules that bring the promise of online shopping to the bricks and mortar store.

  • Order Up: Digitally shop oversize, display-only, and locked items directly from your phone for collection by an associate.

  • Digital Call Buttons: Transition from dated, analog call buttons and instead opt for digital call buttons that provide associates with context-specific help requests, and customers with trip assurance..

  • Text for Help: Allow people to interact with associates via text, allowing associates to respond and interact without ever leaving Teams.

  • Curbside Pick Up: Make the pick up experience digital, respecting the customer’s time and providing valuable data on your BOPIS program.

Learn more
SYNQ-Microsoft-Teams-Integrations-Overview
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