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Omnitech Unified Commerce Cloud - Customer Hub

Tofugear Limited

Omnitech Unified Commerce Cloud - Customer Hub

Tofugear Limited

Manage customer profiles, privileges, and intelligence across all of your channels

Omnitech Unified Commerce Cloud Platform is the enterprise modular solution for achieving omnichannel capabilities within your retail business today.  Depending on your operations and customer channel needs, Omnitech is offered in 8 different hubs, empowering retailers to:

1. Maximize customer acquisition and retention
2. Sell anywhere, anytime, on any device
3. Connect and mobilize store operations
4. Enable omnichannel fulfillment
5. Fully realize the scale of the business with Azure cloud

Features:
  • Customer Profile Management: Consolidated view of all customers and their shopping activities across all channels. Record purchase history, shopping cart history, product interaction history and return history. 
  •  Marketing & Campaign Management: Simple web/app content management. Create and push SMS, email and app notification campaigns for promotions. Invite customers to pop-up events with themed web/app landing pages and customizable RSVP time slot selection mechanics. 
  •  Customer Registration Form: Create digital forms for registering new customers that can be connected automatically with their first transaction. Forms can be deployed via web, iOS and/or Android application. 
  •  Loyalty Program Management: Manage highly customizable, dynamic and tiered loyalty programs, including sophisticated point-based coupon marketplace. 
  •  AI Product Recommendation Engine: Generate contextually personalized product recommendations delivered in real-time across all channels. 
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