AD Premium – Self Service Password Reset Enablement will allow your users to reset their own Active Directory passwords securely from any browser (including mobile device browsers) if they are expiring, have already expired or been forgotten. Because Self Service Password Reset does not require intervention by a domain administrator, users are able to reset passwords immediately reducing 'down-time' and support requests. Changed passwords are written back to the on-premises Active Directory.

A number of steps need to be completed in order to enable and provision Self Service Password Reset. Agile IT will:

• Add Two Way Sync to Active Directory using Azure Active Directory Connect

• Configure Password Reset Policy

• Configure User Registration Portal Policies

• Configure User Password Reset Portal

• Provide knowledge transfer on management and reporting of self-service password reset.

Note – Self Service Password Reset requires an Azure AD Premium subscription which is not included in your default Office 365 subscription.​