Digia Predictive CRM Analytics is a service concept for predicting customer behaviour using machine learning algorithms
Predictive CRM Analytics
Digia Predictive CRM Analytics is a service concept for predicting customer behaviour using machine learning algorithms.
Two prediction use cases are in primary focus:
NEED: Selected use cases can benefit decision-making in several ways :
SOLUTION AND DELIVERABLES : Predictive analytics implementation in customer’s MS Azure environment • Refined scoping of the predictive CRM analytics in customer business context • Identification of data sources • Data modification work (joining, aggregations, derived variables) in Microsoft Azure Data Platform for predictive modeling purposes. • Machine learning algorithm implementation for the selected use case. • Pipeline for scoring customers / opportunities in production with created predictive model
PRICING AND SCHEDULE Pricing is estimated, final pricing according to customer scenario complexity and requirements.