Real-Time Call Centre Analytics: 2 hour Workshop

Join us for a 2 hour session to look at how Elastacloud have used Fabric’s new, AI-enabled capability to help one of the UK’s busiest sales centres - and how they could help you achieve the same.

Workshop Learnings and Outcomes

Combining live call centre activity with data from your CRM and marketing campaigns can unlock intelligence for your team;

• Visualisation of the status of live sales conversations
• Pinpointed identification of a known lead’s progress through the pipeline
• Analysis of marketing campaign performance

With the inclusion of Real-Time Intelligence, Fabric now offers everything you need to unlock value from your data all from one united SaaS experience. In this FREE 2 hour session, you can learn just how this could change the game for your sales centre.

Agenda

• Introductions
• Understanding your business needs
• Talking through Fabric’s Real-Time Analytics features
• Deep dive on Real-Time Sales and Marketing Pipeline Solution
• Q&A + Next Steps

Workshop Details

This offer is for a 2-hour workshop given by Elastacloud virtually, at your site, or at our London offices. For other options, please get in touch with us at info@elastacloud.com. Travel fees are not covered by Elastacloud.

Who are we?

Elastacloud are data pioneers, designing and delivering world-class, enterprise-grade solutions that unleash the power hidden within data. United by a culture of pioneering for the greater good, we fuse data science, intelligence, and innovation, to enable businesses to accelerate transformation, achieve strategic outcomes, meet goals faster, and benefit from the game-changing insights that their data can provide.