Elevate customer experience by innovating the claims process. We work to define customer pain points in the claims process that generative AI can address, and provide recommendations for your team.
Kainos can elevate customer experience in insurance by innovating the claims process using Azure OpenAI. We work with insurers to define customer pain points in the claims process that generative AI can address, from FNOL to settlement.
Kainos offer a free of charge half-day workshop including preparation and analysis to build an understanding of your challenges, current state and any required outcomes. This workshop can act as precursor to an Azure OpenAI proof of value in the selected areas of the claims process.
Implementation over 2 weeks delivers:
Benefits of implementing Azure OpenAI in the claims process: