Kainos provides a secure, integrated Azure OpenAI POV that allows claims handlers to make faster, more robust and transparent decisions and personalise their approach to meet customers' needs
Kainos can elevate customer experience in insurance by innovating the claims process using Azure OpenAI. We work with insurers to define customer pain points in the claims process and can provide a secure, integrated generative AI proof of value that allows claims handlers to make faster, more accurate decisions and personalise their approach to meet customers’ needs.
Our solution offers a seamless experience for claims handlers and customers alike, while considering inclusive design, ethical AI, ESG and the regulatory compliance priorities of insurers. Implementation over 8-12 weeks delivers:
Benefits of implementing Azure OpenAI in the claims process:
The exact duration and price of the engagement is subject to custom terms and conditions including mutual agreement of work scope.