Customer centric real-time virtual inspection for faster and effective claims management.
LTI’s Vnspect is a cloud native platform built on Azure cloud native applications such as Azure Kubernetes Service, Azure Monitor and others for virtual inspection which helps an insurer connect digitally with the claimant to make the claims process simple, smart and fast. Vnspect will facilitate an insurer to conduct pre-risk surveys, inspect & assess claims and review the quality of the repair work remotely with real-time interaction with the claimant and repair vendor.
Customers can use a smartphone or tablet to connect with the claims adjuster by simply browsing a link received via SMS, Email or WhatsApp message to launch the live inspection. The platform allows for virtual inspection with video recording, image capture, witness recording, image annotation and adding adjuster notes.
While insurance claims adjusters can use Vnspect purely as a live video collaboration platform allowing virtual inspection & assessment, it also integrates with end-to-end claims management platforms, connecting all stakeholders in the claims value chain. Vnspect can be used as stand-alone products or integrated with an insurer’s existing claims systems.
Vnspect is a modular, cloud based solution built using Azure API Management to integrate with core claims system. API integrations expedite implementations to realize instant ROI for our customers. Vnspect integrates seamlessly with Duck Creek, Guidewire, Insurity and any other legacy core system with minimal efforts.
Self-service option for claimant No app installation Transparent claims process Re-Imagined, simpler and smarter No physical visits Complete remote inspection Early access to loss details