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Smart Cloud Operations: 4-Wk Implementation

Netsmartz LLC

This Smart Cloud Operations package delivers the essential support and fast response you need to maintain your cloud infrastructure 24x7.

Azure Smart Cloud Operations – 4 Week implementation Netsmartz LLC

This Smart Cloud Operations package delivers the essential support and fast response you need to maintain your cloud infrastructure 24x7. Delivering the knowledge and hands-on experience necessary to maintain your Microsoft Azure deployments, taking your organization to the forefront of cloud innovation.

Deliverables: (Key tasks to be performed during 24x7 operations)

  • 24 X 7 helpdesk support with 15 min. response times
  • Direct access to L3 support
  • Dedicated TAM and shared architect support
  • Backup with Retentions
  • Proactive infrastructure Monitoring, Alerting and Maintenance
  • Proactive System Administration
  • Proactive capacity planning, performance and cost optimization
  • Deep Security (WAF, DDOS, Threat analytics, anti-virus, anti-malware, email and web protection)
  • Proactive run book authoring
  • Guidance from Microsoft Azure experts for best Azure architecture
  • Alert Automation

Support SLAs:

  • Priority 1: Service Desk Response time = 15 minutes: Service Restoration Time = 1 hr
  • Priority 2: Service Desk Response time = 15 minutes: Service Restoration Time = 2 hr
  • Priority 3: Service Desk Response time = 30 minutes: Service Restoration Time = 8 hr

Assumptions:

  • Up to 10 VMs or services supported (Total vCPU 40, Total RAM: 160 GB)
  • Application and Database (Only monitoring and help desk support)
  • Storage maintenance (Maximum Storage 2 TB)
  • 3-4 hours of orientation

The fee for 24x7 Smart Cloud Operations on Azure is US $2,499 per month

https://gallery.azure.com/artifact/20151001/netsmartz.azure_smart_cloud_operations.1.0.0/Artifacts/SampleImage/8af32615-06f8-45a9-92b8-63e0b34f24b8.png
https://gallery.azure.com/artifact/20151001/netsmartz.azure_smart_cloud_operations.1.0.0/Artifacts/SampleImage/8af32615-06f8-45a9-92b8-63e0b34f24b8.png
https://gallery.azure.com/artifact/20151001/netsmartz.azure_smart_cloud_operations.1.0.0/Artifacts/SampleImage/3125adaa-0116-416c-946f-299c0a5e8513.png