This 1-day, hands-on workshop shows you how to use Botframework Composer & Azure Cognitive Services to automate your service processes on your website and in your telephony hotline or Contact Centre.
This 1-day, hands-on workshop shows you how to use Botframework Composer and Azure Cognitive Services
to automate your service processes.
Say goodbye to classic chatbots and join us in the world of multichannel virtual assistants
and use telephony as a additional channel.
This workshop provides a first class overview of how to:
- Create a virtual agent using Bot Framework Composer.
- Configure Q&A examples for interaction
Learn how to integrate telephony with voice AI into your virtual agent,
design a first UseCase together with us and get to know our procedure model.
The workshop is designed for a maximum of 4 participants and can be conducted virtually.
The workshop is available in german or english