Azure Marketplace
AppsConsulting Services
Search Marketplace
SellBlog
Azure Marketplace
Search Marketplace
Azure Marketplace
Search Marketplace
Azure Marketplace
Search Marketplace
https://store-images.s-microsoft.com/image/apps.12810.2e9540db-4a43-4b11-a035-4f0b896cd750.8c070c88-5fab-4c9b-a240-68c0c7d5c8d2.0ddf8588-5d8e-4f2e-8f7c-3ff67f6d566c
$25,000

Publisher

SNP Technologies
Service type
Implementation
Solution Areas
AnalyticsAI + Machine LearningData Platform
Industries
Financial ServicesHealthProfessional servicesArchitecture & ConstructionRetail & Consumer Goods
Country/Region
United States
States/Provinces
Alabama
Alaska
Arizona
Arkansas
California
More...
Service offered in the following state/province of United States
  • Colorado
  • Connecticut
  • Delaware
  • District of Columbia
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin
  • Wyoming

    • Voice of the Customer Analytics Platform

    SNP Technologies

    SNP' VoC Analytics Platform is a specialized tool designed to collect, analyze, and interpret customer feedback across various touchpoints to gain insights into customer experiences

    SNP’s AI-powered Voice of the Customer (VOC) analytics platform is designed to revolutionize the way your organization ingests and analyses customer feedback. Leveraging advanced Azure technologies such as Azure OpenAI, Cognitive Services, and Microsoft Fabric Data Engineering, SNP’s solution automates the processing of feedback from multiple sources.

    Value of SNP’s VOC AI Platform:

  • Harness AI to extract insights from every customer interaction.
  • Identify customer sentiment by analyzing every Customer interactions and validating them against specific criteria – Topic or Subtopic as per Business interest.
  • Implement modules for customer feedback analytics, mapping, and intelligence extraction to facilitate scalable voice audits.
  • Empower your organizations to respond to customer needs and preferences promptly.
  • Facilitate proactive decision-making, improving customer satisfaction and loyalty.
  • Consolidate all processed feedback into a central knowledge base.
  • Easily access valuable insights through a Chatbot interface.
  • Leverage reports and dashboards to quickly understand overall sentiment, identify specific likes and dislikes, and gauge customer satisfaction.
    • Learn more
    Customer Solution Sheet
    https://store-images.s-microsoft.com/image/apps.51578.2e9540db-4a43-4b11-a035-4f0b896cd750.8c070c88-5fab-4c9b-a240-68c0c7d5c8d2.36e442c5-eed9-4a80-9a32-a429d3305e9f
    https://store-images.s-microsoft.com/image/apps.51578.2e9540db-4a43-4b11-a035-4f0b896cd750.8c070c88-5fab-4c9b-a240-68c0c7d5c8d2.36e442c5-eed9-4a80-9a32-a429d3305e9f
    https://store-images.s-microsoft.com/image/apps.48414.2e9540db-4a43-4b11-a035-4f0b896cd750.8c070c88-5fab-4c9b-a240-68c0c7d5c8d2.17569b8c-3e2e-4270-8535-01004d9d6db4