Assessment of ongoing support operations as your Cloud Solution Provider
BDO Digital is an industry leading cloud strategy, implementation and management partner. We help our customers maximize their cloud investments by delivering subscription invoicing, technical guidance and support across the many aspects and technologies available within the public cloud. Our team will conduct an assessment and onboarding engagement which will help identify key roles, responsibilities, and a communication plan. Our team will help define NCE support requirements, process, ownership, and billing. Additionally, BDO Digital will setup your Azure tenant with BDO cloud best practices and train your team how to leverage the management system and self-service portal. You'll benefit from:
• Billing administration • Subscription management • Cloud support • Architecture guidance • Ongoing reporting
The BDO Digital delivery team will prepare reports which will provide environment review, incident summaries, best practice recommendations, cost optimizations, and areas of risk or concern.
• Quarterly Active Insights report review, including recommendations for improvement
• Reporting is based on the Microsoft Cloud Adoption Framework, including the five disciplines of cloud governance.
o Cost management
o Security baseline
o Identity baseline
o Resource consistency
o Deployment acceleration
• Applying best practices is an iterative process and the BDO Digital team will align to your existing operations management, organizational priorities, and business needs over time to maximize your cloud investments (addressing one discipline at a time).