24x7 L1 Security Alert Monitoring

24x7 L1 Security Alert Monitoring

YASH Technologies provides 24x7 L1 Security Alert Monitoring services to help organizations maintain continuous visibility into their security posture. Our L1 analysts monitor and triage alerts in real time, identifying false positives and escalating genuine threats for further investigation. By leveraging industry-leading tools and predefined playbooks, we ensure timely detection and response to potential incidents. This foundational layer of security monitoring supports rapid threat identification and helps minimize risks across the organization’s IT environments. Our team ensures every alert is documented, prioritized, and handled in alignment with the customer’s incident response plan. Regular reporting and metrices are provided to maintain transparency and improve SOC efficiency. With scalable support, our services adapt to your evolving security needs.   

YASH Technologies offers a comprehensive 24x7 L1 Security alert monitoring service that equips your organization to fully leverage Azure Sentinel's capabilities. Let's explore how we can empower your security operations.

YASH Technologies' Security Alert Monitoring Service Includes:

1. Security Alert Monitoring:

• Monitor SIEM dashboards and validate alerts.
• Identify anomalies and false positives.

           Deliverables:

•  Alert suppression/false positive identification logs.
• Daily alert monitoring summaries.

2. Initial Incident Triage & Escalation:

• Perform initial analysis and classify alerts.
• Correlate events and access severity.
• Escalate valid incidents to L2/L3 with proper documentation.

           Deliverables:

• Triage reports for each alert.
• Escalated incident tickets with evidence.

3. Reporting & Documentation:

• Prepare daily/weekly reports and shift handovers.
• Maintain audit trails and support audits.
• Ensure data handling aligns with policies.

           Deliverables:

• Daily/weekly/monthly monitoring reports.
• Trend analysis and alerts metrices.

4. Compliance & Audit Support:

• Monitor compliance related alerts.
• Maintain audit trails and support audits.
• Ensure data handling aligns with policies.

          Deliverables:

• Compliance monitoring logs.
• Audit ready incident records.
• Report aligned with ISO/GDPR/MITRE standards.

5. Operational Coordination & shift Handover:

• Conduct effective shift transitions.
• Coordinate with internal teams.
• Participate in meetings and suggest improvements.

          Deliverables:

• Shift handover checklists and summaries.
• Continuous improvement feedback and action points.

How do we confirm the system is working perfect?

POC and UAT:

During this POC and UAT phase YASH will provide demonstrate that all the requirements are successfully fulfilled in one-time configuration.

• YASH will carry out support tasks and evaluate the impact, cause, and corresponding corrective action.
• YASH will lead supporting the Azure sentinel and resolving the issues.
• YASH will handover all the documents of Azure sentinel to client team
• Client to provide sign-off to YASH on transition.