The solution consolidates all operational data gathered from many systems, including SCADA systems, Asset management, CIS, etc. This data is captured and centralized into a data lake which will enable Utility to better utilization of its existing IT investments. The analytics layer applies advanced analytics and machine learning algorithms to generate insights which will be visualized on a unified dashboard for business users to utilize. The Solution provides a near real-time view of all work happening across Utility's enterprise-wide asset base, including both operational and customer-related work.

• Reduce non-revenue water loss and improve revenue
• Helps in detecting leaks before they escalate to major usages/ asset failures
• Proactive monitoring and alerting helps in reducing major outages caused by pipeline bursts and water leaks
• Optimizes the pressure to pump water and thus reduces energy consumption
• Predict future failure points and track network changes, giving a more complete picture of its water network
• Empowers field services with right insights and actions
  
• Provides a summary view of work status and statistics grouped at different levels, checks service level agreement (SLA) adherence, measure work performance, analyze crew performance
• Improve customer and staff experience by consolidating all the relevant data into one place and serving it back to the operational systems in a timely and relevant manner.
• Helps in water audits, regulatory and compliance requirements

Improved Customer Services