Telma is a user-friendly, all-in-one omnichannel platform designed to enhance communication between businesses and their customers or employees through various channels such as phone calls, SMS, and more. This versatile solution is ideal for companies and organizations aiming to strengthen connections and create more enjoyable experiences for their audience.

With Telma, businesses can effortlessly handle essential tasks such as relaying messages, collecting information, obtaining detailed feedback, and managing payments. The platform also supports marketing strategies by recommending additional or new products to customers, keeping both employees and customers informed with timely alerts during crucial events, and offering engaging educational and entertainment options to capture their interest.

By addressing common challenges like inefficient communication and lack of personalized content, Telma significantly improves the overall user experience, fostering stronger connections and satisfaction for everyone involved. To ensure seamless integration, Telma offers a web-based portal for managing communication campaigns and provides a set of REST APIs for easy integration with your existing systems. This comprehensive platform offers a complete solution for businesses seeking to enhance their communication and engagement efforts.

Improve your customer care & employee care, boost both the inbound & outbound communication, speed up your internal processes, upsell, cross-sell, save time and reduce your costs. Enhancing your business has now a simple solution - automate & scale up. Telma is here to help you with that.

At Telma, we constantly enhance our outbound calling campaigns to fit a growing global clientele. We regularly add new languages and update our destination countries list to broaden your campaign reach. Catering to unique requirements, we can even add languages and countries upon request. Experience a customizable and evolving service with Telma on the Azure portal.