TTEC Digital Offer Copilot Readiness Assessment

TTEC Digital's Copilot Readiness Assessment helps organizations evaluate their readiness to adopt AI solutions based on Microsoft Copilot and Azure AI —whether for Microsoft 365, Azure, or business systems. During a 1-2 week engagement, our experts assess your data infrastructure, business workflows, governance and compliance posture, security, and license eligibility.

Using proven Microsoft and Azure frameworks and interactive workshops, we uncover integration points with your knowledge sources, identify risks around data oversharing or compliance, and evaluate technical readiness across identity, endpoint, collaboration, and organizational change management domains.

We deliver a comprehensive readiness scorecard, gap analysis, and an adoption roadmap featuring prioritized recommendations for licensing, architecture, security, compliance, data integrations, training, and pilot planning.

This assessment equips your organization to make confident, informed decisions on Copilot adoption—ensuring both business value and operational compliance from day one.