IBM Insurance Hub

For detailed pricing per carrier, please contact us at: • Girish Ratnam, gratnam@us.ibm.com, +1-469-322-8754 • Saurabh Kumar, skumar@ibm.com, +1-570-702-5644 • Pravin Sinha, pravin.sinha@ibm.com, +1-984-329-4431 • Anandita Gupta, ananditagupta@in.ibm.com, +1-984-810-3780

Transform Insurance with IBM Insurance Hub on Microsoft Azure

The IBM Insurance Hub on Microsoft Azure is a next-generation digital integration and orchestration platform that empowers insurers to accelerate transformation, simplify operations, and deliver seamless, connected experiences across the entire insurance value chain.

By acting as the central nervous system of the insurance enterprise, the Hub unifies people, processes, and technology—connecting portals, policy administration systems, enterprise applications, third-party services, and external ecosystems into a single, cloud-native platform.

Built natively on Microsoft Azure, the Hub leverages Microsoft’s enterprise-grade scalability, security, and compliance, combined with IBM’s deep industry expertise, accelerators, and best practices. Together, IBM and Microsoft help insurers modernize with speed, efficiency, and confidence.

Deliver Personalized, Digital Experiences

The Insurance Hub makes digital engagement simple, secure, and scalable:

• Employee Portals – Equip teams with cloud-based tools to streamline workflows and collaborate effectively. • Broker Portals – Empower brokers with self-service access to policies, clients, and transactions. • Employer Portals – Enable employers to administer benefits and manage enrollments in real time. • Backoffice Portals – Simplify approvals, service requests, and compliance monitoring.

These portals are hosted and secured on Azure, ensuring high availability, data protection, and global reach.

Unlock Core Business Functions with APIs

Modern APIs expose core insurance functions in a cloud-native environment:

• Policy APIs – End-to-end policy lifecycle management. • Billing APIs – Premiums, invoicing, payments, and collections. • Claims APIs – From First Notice of Loss through adjudication and settlement. • Third-Party APIs – Fraud, data providers, underwriting partners. • Enterprise APIs – Seamless integration with in-house systems.

IBM provides the Azure expertise to implement, manage, and optimize APIs—backed by analytics, monitoring, and security.

Connect the Entire Insurance Ecosystem

The Hub integrates seamlessly with PAS platforms, enterprise applications, third-party providers, and external markets. Azure’s scalability and security ensure compliance across global and regional regulations, while IBM’s proven methodology guarantees reliable integration.

From billing and claims to data lakes and CRM systems like Salesforce, insurers gain a connected ecosystem that unlocks new insights, automation, and innovation.

How Insurers Get Started on Azure

• New to Azure? Begin with the Insurance Hub as your first workload to quickly stand up secure digital portals, APIs, and integrations—without needing deep in-house cloud expertise. IBM provides guided migration, managed services, and proven accelerators to speed adoption.

• Already on Azure? Extend your investment by integrating existing workloads, enabling new digital channels, and scaling with AI and advanced analytics. IBM brings insurance-specific know-how to maximize business and technical outcomes.

Why choose IBM Insurance Hub

• Faster time-to-market with prebuilt accelerators and best practices • Modernized systems without disrupting legacy operations • Seamless, secure experiences for employees, brokers, employers, and customers • A future-ready platform to scale globally and innovate continuously

The IBM Insurance Hub on Microsoft Azure is more than a platform—it’s a strategic enabler of insurance transformation, helping carriers unlock growth, reduce complexity, and deliver differentiated experiences in a competitive market.