AI Patient Engagement Automation for Pharma - 4 Week Implementation

Designed for pharmaceutical organisations in the US and globally, this 4-week implementation delivers a fully functional, Azure-hosted patient engagement agent tailored to your therapeutic area. Built on Microsoft Healthcare Agent Service and Azure AI, the solution enables pharma teams to guide patients through complex treatment journeys with personalised, multilingual support. It supports key scenarios including patient activation, consent workflows, and therapy adherence tracking, and is compliant with HIPAA, GDPR, and ISO 27001. Proven in real-world deployments, it provides a secure, scalable framework for expanding patient engagement for a range of use cases such as patient activation, consent workflows, therapy adherence among others.

What We Deliver:

• A fully configured AI-Powered Patient Engagement Automation tailored to your therapeutic area
• Secure deployment aligned to HIPAA, GDPR, and ISO 27001 standards
• Consent capture and tracking flows (e.g., HPV vaccination)
• Appointment reminders and dosage adherence prompts
• Localised language support and agent customisation
• Integration support (FHIR, CSV, secure messaging, APIs) with full data interoperability
• Analytics dashboards with real-time consent/adherence metrics built on Azure AI

Use Cases:

• Vaccine and therapy e-Consent using Microsoft Cloud for Healthcare services
• Therapy adherence tracking (appointment nudges, booster reminders)
• Patient education and FAQs (chronic disease, oncology, HIV) with multilingual Azure AI agents
• Public health program support (e.g., breast/lung screening) using FHIR integration for seamless interoperability

Deliverables

• Agent deployment plan & configuration workbook
• Localised conversational agent experience (education, consent, reminders)
• Consent/adherence reporting dashboards
• Technical architecture diagram
• Optional integration with EHRs, registries, or eID systems
• Knowledge transfer and user training

Why Choose OpenSky:

• Trusted Microsoft Partner with global pharmaceutical experience
• Proven deployments in multilingual, privacy-critical markets
• Azure-native, compliant with HIPAA, GDPR, ISO 27001
• Safeguards and privacy-by-design embedded into the architecture
• Scalable architecture for multi-country rollout