AI Communication Assistant - Guided Prototype Development

Wipfli’s AI Communication Assistant is a guided implementation service that helps organizations build inclusive, AI-powered communication tools that simplify technical language and support multilingual, accessible interactions. This solution helps bridge communication gaps between professionals and clients by translating complex jargon into clear, audience-specific language in real time, and can be applied across many industry use cases including healthcare, workforce development, learning, and education.

What You’ll Get:

• Discovery & Design Workshop: Understand your audience’s communication needs, languages, and accessibility requirements
• Prototype Development: A working AI assistant tailored to your use case, including:
  • Real-time language simplification
  • Multilingual support (text and voice)
  • Sentiment and tone analysis
  • Session summaries and feedback loops
• Inclusive Design Validation: Co-creation sessions with diverse users to ensure usability and trust
• Microsoft AI Integration: Built on Azure OpenAI, Nuance, Azure App Services, Cosmos DB, and Microsoft Fabric
• HAX Toolkit Validation: We apply Microsoft’s Human-AI eXperience (HAX) Toolkit to ensure responsible, human-centered AI design
• Hardware Deployment Concepts: Optional design for field-ready devices (e.g., tablets, kiosks, or mobile-first configurations)
• User Acceptance Testing (UAT): Structured UAT phase with real users to validate functionality, accessibility, and trust

Outcomes:

• A validated, inclusive AI prototype that enhances communication across industries
• Increased confidence and engagement from clients with language or cognitive barriers
• A scalable foundation for broader deployment across workforce, healthcare, or financial programs

Why Wipfli:

Wipfli partners with Microsoft Elevate (formerly Tech for Social Impact) and has been recognized by Microsoft for our work helping amazing nonprofit organizations transform their operations and expand their impact. As a technology and industry partner with deep expertise in inclusive design, nonprofit innovation, and AI-powered transformation. Our work has been recognized through Microsoft’s Hack4Good, and we have delivered award-winning solutions in accessibility, digital equity, and community impact. We bring a proven methodology and a commitment to co-creation with the communities we serve.

Microsoft Technologies Used:

• Azure OpenAI Service – Language simplification and translation
• Nuance Text-to-Speech – Voice interaction
• Azure App Services – Scalable deployment
• Azure Cosmos DB – Secure data storage
• Microsoft Fabric & Power BI – Analytics and reporting
• Azure API Management – Integration with case management or EHR systems
• GitHub & Azure DevOps - Agile development and CI/CD