Tech Unicorn: Justice Management Platform (Enterprise)
CX Unicorn
Tech Unicorn: Justice Management Platform (Enterprise)
CX Unicorn
Tech Unicorn: Justice Management Platform (Enterprise)
CX Unicorn
Modernizing Justice Delivery Across Courts, Prosecution, and Public Services
Overview
Tech Unicorn’s Justice Management Platform (Enterprise) is a comprehensive, scalable, and secure suite purpose-built for judicial transformation in modern nation-states and regulated environments. This unified platform enables courts, public prosecutors, and legal institutions to transition from paper-heavy, siloed processes to intelligent, cloud-optimized digital operations that ensure fairness, efficiency, and accessibility.
Included Components
1. Unified Unicorn Court Case Management System (UCMS)
A powerful and configurable case management engine for all court types, from civil to criminal and appellate jurisdictions. UCMS streamlines case intake, scheduling, hearings, judgments, appeals, digital signatures, and full judicial workflows with rich user roles and localization support.
2. Public Prosecution Case Management System
Tailored for prosecutors, this module manages case initiation, evidence tracking, legal document generation, role-based access, integration with law enforcement systems, and prosecutor dashboard views across jurisdictions.
3. Unicorn Digital Courtroom System
An AI-enabled, real-time, hybrid hearing environment supporting virtual courtrooms, remote testimonies, video conferencing, session recording (uRecord), scheduling, and seamless integration with CMS. Fully compliant with data protection regulations and audit requirements.
4. Support Desk Management for e-Services Platform
A government-grade helpdesk solution for managing public inquiries, internal support tickets, citizen engagement, and escalations with omni-channel integration (email, portal, and phone) and SLA tracking dashboards.
5. Hybrid Cloud Infrastructure Management Support
Built to operate seamlessly across on-prem, government cloud, and commercial Azure environments. Includes infrastructure monitoring, resource scaling, and hybrid connectivity support through ExpressRoute and Microsoft Arc.
6. Application Security & Governance Support
Comprehensive security posture management aligned with Zero Trust principles. Includes role-based access control, audit trails, Microsoft Defender integration, compliance logging, secure key management, and governance across all environments.
Key Features
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End-to-end digital transformation for judicial systems
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Modular and extensible architecture
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Multi-language, multi-jurisdictional support
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Native Azure integration with support for Azure Monitor, Service Bus, and PostgreSQL
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Full support for containerized deployments via Kubernetes
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Compliance-ready: GDPR, ISO 27001, ISO 42001, CJIS, HIPAA (as applicable)
Ideal For
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Ministries of Justice
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Public Prosecution Authorities
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Supreme, Appellate, Civil, Criminal, and Specialized Courts
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Government Digital Transformation Offices
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Smart City and e-Government Platforms