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HindSight Basic Cloud Offering

Exacom

HindSight Basic Cloud Offering

Exacom

HindSight records audio, SMS, video, events and more, and makes it easy to find and play records.

HindSight cloud-based multimedia logging recorder supports over 80 different integrations while adhering to standards including the NG911 i3 standard. HindSight captures and archives all communications data it receives including audio from radio or phone, text messages, screen video, events, and associated metadata. Those records can easily be searched and reviewed, allowing an organization to essentially go back in time and see what happened at any given point. The powerful search, filter, tagging, and bookmarking features mean that staff can find what they’re looking for quickly. HindSight is intuitive, scalable, responsive, secure, and field-proven with installations ranging in size and complexity. HindSight is completely software-based where the architecture is completely modular which enables distributed recording and multiple deployment options that include premise-based, virtual, or cloud. It is also designed to be IT-friendly with a significant degree of security built into the software that meets the latest Cyber security requirements. The HindSight 4 Security model enables a multi-tenant environment where each organization is logically separated, and each user is only able to access recordings within that organization based on their permissions. Depending on the organization’s needs, users can: access all those records in one place, access only a portion of them from one place, or access records from one specific location. The HindSight system is a Windows Server-based platform that can operate as a single or multiple “servers” to provide an entire solution. The solution looks like a single entity to end-users and is composed of several components that consist of a Microsoft SQL Database, some core services and N number of “acquisitions”, which are the services that communicate to the phone, or radio systems or other systems to be recorded. These services can operate on a single system or can be spread across multiple systems in a distributed fashion to provide any needed level of scalability.
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