Automate customer service, case handling or any email based business process
- 24/7 availability, immediate response for your customer service or case handling team
- Automatically handle routine emails and attachments allowing your people to focus on more value adding tasks
- Off the shelf solution to classify any type of email and extract information - no heavy IT project
- Flexible interaction or integration with core systems or other automation tools
- Classify emails
- Extract key information points from the emails
- Forward, categorize, answer or archive emails
- Interact with other business applications to perfrom actions based on the emails (ie. creating case in MS Dynamics or archiving attachments with meta info in SharePoint)
Simplifai as is a Norwegian ISV, headquartered in Oslo, Norway with subsidiaries in Ukraine and India. The company develops solutions to automate business processes with high volumes of natural language communication. The company is an IP co-sell certified Microsoft partner.
Simplifai’s approach to automating business processes through off-the-shelf, easily configurable products reduce both risks and investments normally associated with AI driven automation projects.
Learn more about Simplifai at www.simplifai.ai/en/